Splash Fit Swim Club
Privacy Policy
Effective Date: March11, 2025
Splash Fit Swim Club Inc. ("Splash Fit," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, register for swimming lessons or programs, submit a form, use our services, or communicate with us by phone, email, or text message.
This Privacy Policy explains how we collect, use, maintain, and protect your information.
1. Information We Collect
Depending on how you interact with Splash Fit, we may collect information such as:
First and last name
Parent or guardian name
Email address
Telephone or mobile phone number
Mailing address
Student or participant information
Program, lesson, class, or scheduling information
Account and enrollment information
Payment and transaction information
Information you provide through forms, inquiries, assessments, or communications
Information necessary to provide appropriate swimming instruction or services
Website usage and technical information, such as IP address, browser type, device information, and pages visited
We only collect information reasonably necessary to operate our business, provide services, communicate with customers, process registrations and payments, and improve our services.
2. How We Use Your Information
We may use the information we collect to:
Respond to questions and requests
Contact you regarding services, classes, assessments, registrations, and scheduling
Process registrations and payments
Manage student and family accounts
Provide swimming lessons, aquatic programs, events, and related services
Send service-related notifications and updates
Send appointment, class, schedule, registration, account, and program communications
Send marketing communications when you have provided the appropriate consent
Respond to customer service requests
Maintain and improve our website and services
Protect the security and integrity of our systems
Comply with applicable legal and regulatory requirements
3. SMS/Text Messaging
If you voluntarily provide your mobile phone number and separately consent to receive text messages from Splash Fit, we may use SMS messaging to communicate with you regarding the types of messages for which you provided consent.
Depending on the consent you provide, messages may include:
Class and schedule updates
Registration and enrollment information
Appointment or assessment reminders
Program or service updates
Customer service communications
Event or activity notifications
Special offers, promotions, or other marketing communications
Message frequency may vary. Message and data rates may apply.
You can opt out of marketing or other SMS communications at any time by replying STOP to the message. For assistance, reply HELP or contact us at (917) 951-7057 or [email protected].
Providing your telephone number does not by itself constitute consent to receive marketing text messages. SMS consent is voluntary and is not required as a condition of purchasing goods or services.
4. SMS Consent and Mobile Information
Splash Fit obtains SMS consent directly from individuals through applicable consent mechanisms, such as website forms, registration forms, or other authorized opt-in methods.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not purchase, sell, rent, or exchange SMS consent or mobile phone lists.
5. Information Sharing
We may share information when reasonably necessary to operate our business and provide requested services, including with service providers and contractors who assist us with functions such as:
Payment processing
Scheduling and registration
Customer support
Website hosting and technology
Communications and messaging services
Business administration
Service providers are expected to use information only as necessary to perform services on our behalf.
We do not sell your personal information.
We do not share mobile information or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.
6. Payment Information
Payments may be processed through third-party payment processors. Splash Fit may receive transaction-related information necessary to confirm and manage payments, but payment card information may be processed and stored by the applicable payment processor in accordance with its own privacy and security practices.
7. Cookies and Website Technologies
Splash Fit provides swimming programs for children and adults. When information about a minor is submitted, we expect that information to be provided by or with the involvement of a parent, legal guardian, or other authorized adult.
Parents and guardians are responsible for providing accurate information and appropriate consent for minor participants.
We do not knowingly use children's personal information for purposes unrelated to providing or administering our programs and services.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain customer and student records, complete transactions, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.
11. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw certain communications preferences
Opt out of marketing communications
Opt out of SMS messages by replying STOP
To make a privacy-related request, contact us using the information below.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, registration platforms, payment processors, or other services.
Splash Fit is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
13. Cookies and Third-Party Services
Our website may use cookies and similar technologies to support website functionality, understand website activity, and improve performance.
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
Our website may link to third-party websites, applications, payment platforms, scheduling tools, affiliate products, or social-media pages. Those services are governed by their own privacy policies, and Coach Ty is not responsible for their practices.
Because there is no universally accepted standard for browser “Do Not Track” signals, our website may not respond to every Do Not Track request.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Splash Fit Swim Club Inc.
524 W 59th St
New York, NY 10019
United States
By using our website or providing information to Splash Fit, you acknowledge that you have read and understood this Privacy Policy.
